bsji Privacy Policy
Your privacy matters to us. This policy explains what personal data bsji collects, why we collect it, how it is used, and the rights you have over your own information.
1. Introduction
bsji ("bsji", "we", "us", "our") is committed to protecting and respecting the privacy of all players who use the bsji Platform at bsji.ws. This Privacy Policy describes how we collect, process, store, and share personal data relating to individuals who access or use the bsji Platform, including those who register for an account, make deposits, place bets, claim bonuses, or contact bsji support.
This Privacy Policy should be read alongside the bsji Terms and Conditions. By creating an account or using the bsji Platform, you acknowledge that you have read and understood this policy and consent to the collection and use of your personal data as described herein. If you do not agree with this policy, you must not use the bsji Platform.
This policy applies to all personal data we process about players and website visitors. We do not sell your personal data to third parties for their own marketing purposes under any circumstances.
2. What Personal Data We Collect
bsji collects personal data through various channels — primarily through the account registration process, your use of the platform, and your interactions with bsji support. The categories of personal data we collect include the following.
Identity Data
Your full name, date of birth, and a copy of your identity document provided during KYC verification.
Contact Data
Your registered mobile number used to create your bsji account and for account security communications.
Financial Data
Your payment method details (bKash, Nagad, Rocket, Upay wallet identifiers), deposit and withdrawal transaction records, and account balance history.
Gaming Activity
Your betting history, game session data, wagering patterns, bonus claims, and game preferences recorded during platform use.
Technical Data
Your IP address, device type, browser type and version, operating system, and session duration data collected automatically when you use the platform.
Communications Data
Records of your communications with bsji support, including support tickets, chat transcripts, and any documents you provide during a support interaction.
We collect only the personal data that is necessary for the purposes described in this policy. We do not collect sensitive personal data such as biometric data, racial or ethnic origin, political opinions, or religious beliefs. The only exception is health-related information that a player voluntarily discloses in the context of a responsible gaming or self-exclusion request — this is processed solely for the purpose of administering the responsible gaming support requested.
3. How We Use Your Personal Data
bsji uses personal data collected from players for the following purposes. We process personal data only where we have a lawful basis for doing so, as described in the section on legal basis below.
- To create and maintain your bsji player account, including verifying your identity and eligibility to use the platform.
- To process your deposits, withdrawals, and other financial transactions via bKash, Nagad, Rocket, Upay and other supported payment methods.
- To provide the bsji gaming and betting services, including live casino, slots, cricket betting, crash games, and all other platform features.
- To conduct identity verification (KYC) checks as required to prevent fraud, money laundering, and underage access.
- To send you account-related communications, including security alerts, transaction confirmations, and important service updates.
- To administer promotions, bonuses, and loyalty rewards, including verifying eligibility and tracking rollover completion.
We may also use aggregated and anonymised data (data from which all personal identifiers have been removed) for internal analytics, platform improvement, and business reporting. Anonymised data of this kind does not constitute personal data and is not subject to the restrictions described in this policy.
4. Legal Basis for Processing
bsji processes personal data only where a lawful basis exists. The primary legal bases on which bsji relies are set out below.
Contractual Necessity
Processing required to perform our contract with you — specifically, to operate your account, process transactions, and deliver the gaming services you have requested.
Legitimate Interests
Processing necessary for bsji's legitimate business interests, including fraud prevention, platform security, improving user experience, and responsible gaming monitoring — where these interests are not overridden by your rights.
Legal Obligation
Processing necessary to comply with applicable legal obligations, including anti-money laundering (AML) requirements, KYC requirements, and responses to lawful requests from regulatory or law enforcement authorities.
Consent
Where processing is based on your consent — for example, sending you marketing communications or promotional offers — you may withdraw your consent at any time by contacting bsji support. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.
5. Sharing Your Personal Data
bsji does not sell, rent, or trade personal data to third parties for their own commercial or marketing purposes. We share personal data with third parties only in the following limited circumstances.
- Payment processing partners (bKash, Nagad, Rocket, Upay) — to process your deposit and withdrawal transactions. These partners receive only the data necessary to execute the transaction and are bound by their own privacy and security obligations.
- Game technology and software providers — to deliver the casino games, live dealer tables, and sports betting services available on the bsji Platform. These providers process data only to the extent necessary to operate their respective services.
- Identity verification and KYC service providers — to assist in verifying the identity and age of players where required. These providers are contractually bound to handle data securely and confidentially.
- Regulatory and law enforcement authorities — where we are legally required to disclose personal data in response to a valid legal order, court order, or regulatory requirement. bsji will disclose only the minimum data required to comply with such requests.
All third-party service providers who receive personal data from bsji are required to process that data only for the specific purpose for which it was shared, to maintain appropriate technical and organisational security measures, and not to disclose or transfer the data to any other party without bsji's prior authorisation.
bsji will never sell your personal data to data brokers, advertising networks, or any other commercial third parties for their own purposes.
6. Cookies and Tracking Technologies
The bsji website uses cookies and similar tracking technologies to operate the platform, maintain your session, remember your preferences, and gather analytical data about platform usage. A cookie is a small text file placed on your device by a website when you visit it. Cookies do not give bsji access to your device or to any other information on your device beyond what the cookie itself contains.
bsji uses the following categories of cookies on the platform.
- Strictly necessary cookies — required for the platform to function. These include session cookies that keep you logged in while you use bsji and security cookies that help protect against fraud. These cookies cannot be disabled.
- Functional cookies — used to remember your preferences such as your chosen language and display settings, so you do not need to reset them each time you visit.
- Analytics cookies — used to collect anonymised information about how visitors use the bsji Platform. This information helps us improve the platform's performance and usability. Analytics data is aggregated and does not identify individual users.
- Security and fraud-prevention cookies — used to detect and prevent suspicious activity, including bot access, coordinated account creation, and other prohibited conduct as defined in the bsji Terms and Conditions.
Most mobile browsers allow you to control cookie settings through the browser's settings menu. Disabling strictly necessary cookies may prevent certain platform features from functioning correctly. For functional and analytics cookies, you may manage your preferences through your browser settings. Disabling non-essential cookies will not prevent you from using the core bsji Platform.
7. Data Retention
bsji retains personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable legal and regulatory obligations. The specific retention periods that apply to the main categories of data we hold are as follows: account and identity data is retained for the duration of the account relationship and for a period of five years following account closure; financial transaction data is retained for a minimum of five years from the date of the transaction to comply with anti-money laundering obligations; communications data is retained for two years from the date of the communication.
After the applicable retention period has expired, personal data is securely deleted or anonymised. Where data is anonymised rather than deleted, the anonymised data may be retained indefinitely for statistical and analytical purposes, as it no longer constitutes personal data.
8. Data Security
bsji implements appropriate technical and organisational measures to protect personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include SSL (Secure Sockets Layer) encryption for all data transmitted between your device and the bsji Platform, secure server infrastructure with access controls and monitoring, regular security assessments and vulnerability testing, and staff training on data protection obligations.
While bsji takes data security seriously and applies industry-standard protections, no method of electronic transmission or storage is completely secure. bsji cannot guarantee the absolute security of personal data transmitted over the internet. In the event of a data security incident that is likely to result in a risk to the rights and freedoms of affected individuals, bsji will take prompt action to contain and assess the incident and will notify affected players as appropriate.
9. Your Privacy Rights
As a player using the bsji Platform, you have the following rights with respect to your personal data. To exercise any of these rights, please contact bsji support using the email address displayed in the footer of this website. bsji will respond to verified requests within a reasonable timeframe.
Right of Access
You have the right to request a copy of the personal data that bsji holds about you, together with information about how it is being processed.
Right to Rectification
You have the right to request that inaccurate or incomplete personal data held by bsji about you be corrected or completed without undue delay.
Right to Erasure
You have the right to request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you withdraw your consent, or where the data has been processed unlawfully. This right is subject to legal retention obligations that may require bsji to retain certain data regardless of your request.
Right to Object
You have the right to object to the processing of your personal data where bsji relies on legitimate interests as the legal basis for processing, or where your data is processed for direct marketing purposes.
Right to Data Portability
Where processing is based on your consent or on a contract with you, and is carried out by automated means, you have the right to receive your personal data in a structured, commonly used, machine-readable format.
bsji will not charge a fee for handling a rights request in most circumstances. Where a request is manifestly unfounded or excessive, bsji may charge a reasonable administrative fee or decline to act on the request. bsji may need to verify your identity before processing a rights request to ensure that personal data is not disclosed to an unauthorised person.
10. Children's Privacy
The bsji Platform is strictly for adults aged 21 years and above. bsji does not knowingly collect or process personal data from persons under the age of 21. If bsji becomes aware that personal data has been collected from a person under 21, we will take immediate steps to delete that data and close the associated account. Age verification checks are conducted as part of the account registration and KYC process to enforce this requirement.
Parents and guardians who believe that a person under 21 in their care may have created a bsji account should contact bsji support immediately at the email address displayed in the footer of this website. bsji will investigate and act on all such reports promptly.
11. Changes to This Privacy Policy
bsji reserves the right to update or amend this Privacy Policy at any time. When we make material changes to this policy, we will update the "Last Updated" date displayed at the top of this page and, where practicable, notify registered players of the change via a notice on the platform. The updated policy will take effect from the date it is published on the bsji website.
Your continued use of the bsji Platform after a revised Privacy Policy has been published constitutes your acceptance of the revised policy. We encourage you to review this Privacy Policy periodically so that you remain informed about how your personal data is being handled. The most current version of this policy is always available at bsji.ws/privacy-policy.
12. Contact and Data Enquiries
If you have any questions, concerns, or requests relating to this Privacy Policy or to the personal data that bsji holds about you, please contact the bsji support team. Our support team can be reached at the email address displayed in the footer of this website. Please use the subject line "Privacy Request" so that your message is directed to the correct team. bsji will acknowledge your enquiry within two business days and aim to provide a full response within fourteen calendar days.
When submitting a data rights request, please include your registered mobile number and a clear description of the request so that we can identify your account and respond efficiently. For identity verification purposes, bsji may ask you to provide additional information to confirm that you are the account holder before processing your request.
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